Cherwell Service Management software provides a easy way to manage daily incidents,service requests or 11 PinkVERIFY™ ITSM processes. Cherwell IT Service Management offers customer support software, helpdesk software and technical Support.Cherwell easily integrates with various network-monitoring tools – alerting the service desk of issues, and potentially fixing them, before your end users and customers even know there is anything wrong. With Cherwell, you can create rules so that when an event happens, such as a failed server notification, an incident is created and subsequent notifications are tied to it. Features:easy to customize and configure, available on-premise or hosted, purchase or lease licenses, access anytime, anywhere.
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